- June 26, 2020
Hierarchical Flow of Communication
HierarchicalFlow of Communication
HierarchicalFlow of Communication
Thevertical structure of information flow is prevalent among thecommunication channels used within organizations. Haslettinsists that the process of information flow is more effective whenthe top managers communicate directly to the immediate supervisorswho then pass on the information to their staff (2013). Consequently,there is an increase in the power and results of the employees if thesupervisors have an increasing power within the organization(Haslett,2013).The end results are both performance and satisfaction amongst theemployees. A possible explanation why such flow of communicationoffers huge success for organizations is the Pelz effect discoveredby Donald Pelz in 1952 (Canary,2010).According to Canary,the power invested in the supervisors dictates the effectiveness ofthe hierarchical communication channel in an organization (2010).Canary (2010) argues the supervisors’ participation in thedecision-making the process of an organization before the rest of thestaff, and allowing the supervisors to have some time to interpretthe information makes the hierarchical method an effective channelwithin firms.
Regardlessof the communication path used, there are apparent obstacles thatlower the efficacy of the communication flow (Prietula,2015).Milleradvices that considering the availability of these barriers, anorganization must properly utilize the correct channel so as to getmaximum efficiency of their channels of information flow (2014).Hence, the usage of hierarchical structures to ensure a good flow ofinformation is based on the ability of the channel to counter anddefeat the possible communication obstacles (MosleyJr, 2014). Clegg(2015) developed a support case that the wide usage of thehierarchical structures arises from facts that the structures attracthuge attention from all the employees of an organization, there is acontinued flow of information, redundancy of information isparticularly low, and the method allows a combination of othercommunication channels. Moreover, the usefulness of the channel isfrom the fact that hierarchical structures offer no ambiguity as tothe lines of authority present in the organization. Such clearoutlines of who to offer what information controls the informationflowing within the employees of the organization, establishing aclear and strong effect of impacts of communication channels withinan organization.
Overthe years, models describing the effects of the hierarchical flow ofinformation have continually certified its effects to the power heldby the sources of the information (Andrews,2016). Andrewscontinues to argue that the people at the top management levels ofthe organization such as the CEO and the CFO have powers thatevidently coordinate all the activities happening within and withoutthe firm (2016). As such, their instructions have evident resultswithin an organization since they are the sources of major changesoccurring within a firm. As a result, there is the unseenrelationship between the effectiveness of communication wheninformation flows top down in an organization. The explanation fromFrunzi(2012) is that the existent of the hierarchical communication patternalso follows an assumption that people with more experience hold thetop leadership positions that the rest of the employees. As such, aperson with more experience provides a layout of possible outcomeshence the rest less-experienced employees can only willingly followsuch information as it is from a well-thought source.
Furthermore,on the occurrence of a problem within an organization, the mostacknowledged reason for the occurrence of the problem is acommunication problem. Evidently, the greatest and most persistentregion of weakness in many management practices and communicationflows lies within the human dimension (SagePublications, 2014).Therefore, the employees and the top managers and key decision makershave interactions from a real understanding of the communication flowwithin their existence. As such, from (SagePublications, 2014)the hierarchical communication channel appreciates and guides theunderstanding amongst the employees, who have knowledge of the statusand responsibilities of the other person within the firm. It iscorrect to finalize with that the hierarchical minimizes the errorsestablished by the human dimension within the communication structureof an organization.
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Clegg,S. R., Kornberger, M., & Pitsis, T. (2015). Managingand organizations: An introduction to theory and practice.Sage.
Frunzi,G. L. (2012). Humanrelations: Leadership in organizations.South-Western Pub.
Haslett,B. B. (2013). Communicatingand organizing in context: The theory of structurational interaction.Routledge.
Miller,K. (2014). Organizationalcommunication: Approaches and processes.Nelson Education.
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Prietula,M., Carley, K., & Gasser, L. (2015). Simulatingorganizations: Computational models of institutions and groups (Vol.1). The MIT Press.
SagePublications, inc., & CSA Illumina. (2014). Communicationresearch.Thousand Oaks, CA: Sage Publications.