• Uncategorized

Technology and Interpersonal Communication


Technologyand Interpersonal Communication

Technologyhas become a central part of the communication of people and hastaken the place of one on one communication. With expanding platformsof technology, many individuals are afraid that being too immersed inthe digital world may not present what is real always (Drago, 2015).In recent years, the growth of technology has been tremendous.According to Drago (2015), in the U.S. Census in 2011 76% ofhouseholds possessed a computer, a growth from only 8% in 1984.Access to the internet has grown from 18% to 72% from 1998 to 2011.As of 2013, 97% of adults in America had cell phones (Madrigal,2013). This high use of technology is especially prevalent in theyounger generation studies have found out that people under the ageof 18 to 8 years spend most of their time with gadgets more than anyother activity at an average of eight hours daily (Adler, 2013).Continuous technological advancements have had its effects oninterpersonal communications, and this project attempts to assess theimplications of these phenomena.


Beforetechnology, people had to speak to each other, this kind ofcommunication is synchronous and direct making it powerful. Apartfrom using words to communicate, we use facial expressions, gesturesand the pitch of voice. With technology, communication has becomeless personal when we write messages in emails and texts theprobability of them being misunderstood is high (Alder, 2013).

Communicationthrough texts is not synchronous you may send the message now, andthe recipient may read it at a later time. Social media sites havemade interacting of individuals more of informative rather thaninteractive, a person’s personality will not influencecommunication, making the exchange insincere (Alder, 2015).

Withthe electronic gadgets available, one can speak to anyone at anytime this availability of communication has caused a shift ininterpersonal relationships. With virtual communications people areestablishing a deep relationship with their phones as opposed to thepeople the technology connects (Bravo, 2015).

Accordingto Drago (2015), the exponential growth of technology over the pastyears have enabled people to connect more easily over greatdistances, but very little has been discovered about how thecontinuous consumption of technology affects face-to-faceinteractions. A study to determine the relationship between thequality of personal interactions and the presence of mobile deviceshas been carried out, and the findings were that communication wasrated as superior in the absence of communication technologiesempathy was reported without the devices as opposed to theirpresence.

Technologyhas been found to affect negatively, personal connection, closeness,the quality of conversations this is mostly visible when people arehaving a meaningful conversation. Parents are spending less time withtheir children and pay more attention to their smartphones. It hasbeen found that parents communication with their children until theyare through with responding to emails. Children complain about howtheir parents do not help them with personal problems because theyare completely immersed on their iPhones or television (Drago, 2015).

Withthe current cyber population, those who use the internet as animportant part of their daily lives are immense. With the persuasivenature of the internet in communication, there has been a significantdecrease in physical communication. It is suggested that this lack ofcommunication may pose major challenges and consequences in thedevelopment and presentation of oneself (Adler, 2013).

Whenpeople communicate through social media, they tend to interact withthose who share our values and agree with our point of view. It makesthe relationships created meaningless and they don’t contributeanything in our lives. Even though with the help of technology,people tend to communicate more they do not build lasting, strongrelationships (Drago, 2015).

Peopleare adopting technology as the primary form of reaching out to familyand friends and are neglecting personal communication this ispropagated by access to devices even in the presence of others. Manypeople feel that technology has ruined their relationships, and manyhave been bothered when family and friends use technology when intheir presence. This is despite studies showing that people morefrequently use technology to communicate reducing the quality andquantity of face-to-face interactions (Bravo, 2015).

Accordingto Adler (2013), sending of text messages has brevity, simplicity,and a utility. With technology, no one can hear your voice, so if youlie anyone can believe you, and this has made people nervous to makethe leap from texting to a phone conversation. Being so reliant ontexts is making people intimidated by personal communication, dumbingpeople’s communications.

Digitalcommunication does not enable the kind of relationship buildingpeople should have. It lacks the ability to share intimacies, sharingof difficult news, and it takes away the ability to really knowsomeone. This is because it gives us a sense of connection whilesimultaneously denying us the demands and responsibilities ofintimacy that bring people closer (Walker, 2014).

Beingdependent upon technology has made people less interactive, social,and outgoing. People avoid going out with friends and when they dothey do not focus on communicating but are always glued to theirgadgets. The lack of interest is mostly blamed on the conversationbeing dull or lack of interest. People have used this approach todefend themselves from being interactive with other people while inthe real sense they are immersed in sites, games and applications(Walker, 2014).


Eventhough many studies show the negative influences of technology oncommunication, a study once found out that the use of cellphonesmakes it very likely for a person to communicate with a stranger. Itwas discovered that the use of mobile devices in public spaces couldmake people converse for those who are dependent on cell phones toshare and get information on the news (Drago, 2015).

Technologicaladvances have made it easier and better to communicate personally,and this has had a positive effect on businesses. Communicationbetween or among individuals is nearly instantaneous, and there isbetter synchronization in teams ha are countries apart. Virtualcommunication has enabled team players to communicate efficiently andproduce standardized quality (Storm, n.d.).

Video conferencing enables a company to have employees from all overthe world, but still be efficient it allows holding of discussionsand meetings. Networking has become easier -due to online networkslike LinkedIn and social media. Companies have gained the ability tosell to a larger customer base simply by utilizing its onlinepresence (Storm, n.d.).

Thelives of disabled person have been made easier especially those whoare partially deaf and those with speech impairments. Hearing aidsboosts hearing making people understand speech and cochlear implantsrestore the ability to hear absolutely to the deaf. Speech deviceshave enabled people to express themselves through speech (Storm,n.d.).

Photos,videos, and audio recordings through cell phones have enabledactivists and individuals in general alert the world to injusticescommitted by sharing videos via YouTube. This can be used againstoppressive regimes to restore order and protests. Twitter is beingused by local authorities to disseminate urgent messages. These kindsof platforms allow for discussions and deliberations in an orderlymanner (Adler, 2013).

Twitterand Facebook have been used to organize and coordinate protests andmeetings. A good example is the Egyptian protests from 2011-2012 thatwas facilitated in a big way by social media (Storm, n.d.). MicrosoftResearch believes that digital interactions enhance relationships,since the more you use devices to communicate, the higher theprobability of interacting with them face to face. The moretechnology keeps changing, the higher the chances that communicationstyles evolve (Adler, 2013).

Technologyhas facilitated the strength of relationships by creating avenues forbeing in contact with friends and coworkers over time. It has alsoallowed people to find each other, especially through Facebook.Technology has also enabled those who are busy and do not find achance to socialize or those that are shy to form relationshipsthanks to applications such as Tinder. Students all over the worldhave been able to receive education through online courses whilestill maintaining jobs and families (Walker, 2014).

Timewill be the determining factor on the impacts of the continuous shiftin technology to communication. Will parents be able to communicatewith their children face to face? Or will the new tools available tothem bring them closer? While technology is advancing fast, humaninteraction is also changing as a result, and it is hard to predictthe results, but it should be known that human interaction haschanged forever (Bravo, 2015).


Technologyhas brought the world closer making communication across geographicaldistances possible and easier. The evolution of technology hasenabled man to experience communication in a more pleasant way.Letters were once the best mode of communication telegrams cameabout and were faster. Phone calls were better since one communicateddirectly to the intended party and allowed people to hear eachother’s voices. Cell phones made communication portable one canspeak with anyone regardless of their location. The most efficientand effective method is online communication, emails are nearinstantaneous and allows the sending of media, video chats allowspeople to see each other while communicating (Drago, 2015).

Whethertechnology affects how people relate possesses a challenge, but fewwould disagree that the lure of technology is strong and thereforepeople should seek to find a balance between interacting with peoplevia technology and interacting personally. Leaders in technology arenow seen advising people on the importance of interpersonalcommunication. Google’s chairman Eric Schmit told the graduatingclass of 2013 at Boston University to get offline at least an hourevery day because “life is not about your friend count but thefriends you can count on.” Certainly, with every new communicationtechnology brings about a change in the styles and types of personalcommunication (Adler, 2013).


Adler,&nbspI.(2013, 17). How our digital devices are affecting our personalrelationships | WBUR. Retrieved fromhttp://legacy.wbur.org/2013/01/17/digital-lives-i

Drago,&nbspE.(2015). The effect of technology on face to face communication. ElonJournal of Undergraduate Research in Communication, 6(1),1-2. Retrieved fromhttp://www.inquiriesjournal.com/articles/1137/the-effect-of-technology-on-face-to-face-communication

Madrigal,&nbspA.&nbspC.(2013, June 6). More than 90% of adult Americans have cell phones.The Atlantic. Retrieved fromhttp://www.theatlantic.com/technology/archive/2013/06/more-than-90-of-adult-americans-have-cell-phones/276615/

Storm,&nbspL.(n.d.). Positive effects of technology on communication | OurEveryday Life. Retrieved fromhttp://techin.oureverydaylife.com/positive-effects-technology-communication-1418.html

Walker,&nbspB.(2014, September 19). The positive and negative impacts technologyhas on our daily lives| University of Wisconsin-Platteville.Retrieved fromhttps://www.uwplatt.edu/icet-news/positive-and-negative-impacts-technology-has-our-daily-lives